At Emergensys

Careers at Emergensys

We are looking for talented people seeking a challenging career opportunity with a world leader in public safety.

  • Build a career and be rewarded for your talents.
  • Flexible schedule
  • Work-family balance
  • Very competitive salary
  • RRSP (up to 5%)
  • Parking / Bus paid
  • Gym paid
  • Dynamic social club
  • Several other incentives

At Emergensys Solutions, we enable public safety agencies throughout the world to better serve their communities!

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Current openings

Positions Locations Hours
UX/UI Designer


Under the supervision of the UX Lead, the selected candidate will work in our UX team and in collaboration with our Agile development teams. Without limiting the scope of one's contributions, the person will be responsible for the following tasks :


  • Work closely with the UX team to define visual language and UX patterns
  • Design the visual style, interface, and interaction flow of useful, usable and desirable applications and experiences
  • Convey design ideas via sketches, storyboards, hi-fidelity mockups, prototypes, or animations across web, mobile, and enterprise products
  • Support UI developers and development teams throughout the implementation cycle

The ideal candidate has an excellent portfolio of visual interfaces that is both clear and professional. In order for your application to be considered, please provide your portfolio or samples of your work (demos, pictures, animations, websites, etc.). Please indicate the address of your portfolio or website if you have one.


  • Passion, drive, ownership and accountability
  • Strong interpersonal, written, and oral communication skills
  • Strong conceptualization and visual communication ability translated into exceptional design skills, production value and attention to detail
  • Ability to create wireframes as well as visual design comps (drawing skills, whiteboarding)
  • Ability to proficiently participate in brainstorming sessions, cultivate the creative thinking process, create compelling presentation decks or videos, and present articulate concept pitches
  • Ability to accept and design against feedback from colleagues in a rapid iterative design process, and effectively produce multiple highly polished and professional finished works under tight timeline
  • Experience with rapid prototyping, including dynamic mock-ups or wireframes (Knowledge of prototyping tools like InVision and/or Principle)
  • Expert knowledge of Photoshop, Illustrator and InDesign
  • Knowledge of Sketch and After Effects is not required but nice to have
  • Knowledge of HTML5 and CSS3 is not required but nice to have
  • Comfortable working in a loosely defined agile and lean design environment
  • French oral and writing skills
Québec Full time
See details Apply now
Technical Advisor N1 / N2


Our Customer Services department is looking for a "N1 / N2 Technical Advisor" to help us maintain the quality of our services, both in Quebec and abroad.

As a "N1 / N2 Technical Advisor", you will be a member of the SIF team that covers service, implantation and training. Your tasks will be:

  • Analyze and categorize all service calls received at the service department (SIF);
  • Document service calls in our call tracking system according to the processes in place;
  • Follow up on customer's issues, either on your own (N1 / N2 level) or with the help of our senior experts (N3 level);
  • Participate in solving problems along with our support team (how to);
  • Participate in team meetings and collaborate with other colleagues in their tasks when needed.

Since the company's head office is in Quebec City, the candidate must be based in the Quebec City region.


  • You are a customer service oriented type of person;
  • You demonstrate autonomy, good learning and adaptation capacity;
  • Ability to prioritize tasks and take initiative;
  • Willing to create a healthy and warm work environment;
  • You also have an intermediate English level;
  • Ease with interpersonal relationships while being rigorous, organized and methodical;
  • You demonstrate creativity, autonomy, punctuality;
  • You must also, of course, have no judicial record;
  • An asset would be to have training in one of the Public Safety areas (police, fire fighters or ambulance) OR in customer service in the computer field.
  • French oral and writing skills


  • College diploma (or higher), ideally in the computer science field
  • Experience in Customer Service in a IT related field (at least 2 years)
  • Demonstrated experience and ability to manage a team and client relationships in a flexible and positively manner
  • Understand the technical challenges and opportunities associated with development
  • Experience in an ITIL development context - an asset
Québec Full time
See details Apply now
Quality assurance

Job description:

Our Research and Development Department is looking for a software tester to join its quality insurance team.

As an specialist in Quality Insurance, you will be part of a team operating in KANBAN mode.

Your tasks will be:

  • Test the interactions of a suite of client-server applications from test scenario grids
  • File new test cases and perform scenario maintenance
  • Document and monitor software anomalies
  • Participate in the writing of technical documentation, including releases notes
  • Participate in the automation of test cases
  • Collaborate to improve procedures and working methods in your team
  • Perform various duties related to quality assurance
Québec Full time
See details Apply now
Senior Software Developer

Position Description

Be part of a team that is implementing the new 911 generation in Quebec and around the world!
We have an immediate position available to develop the next generation of our dispatch system for all our customers, including Urgences-Santé (one of the largest centers in North America) and the country of Malaysia (and YES, if you wish, it is possible that the work will require on site work!). In this role, you should be able to write .NET code (mainly C#) in order to develop new features in one of the new applications used for dispatch.

Our team is inter-functional, self-organized and autonomous. Ideal candidates will have the opportunity to work daily with an agile development team composed of the product manager and stakeholders in a collaborative manner.

Still interested? If you have relevant work experience, the appropriate qualifications and want to use your skills and work experience with a great team in the heart of downtown Quebec City, we encourage you to apply NOW.

We will be pleased to introduce you to our modern offices including: video games, soccer table, cable TV, all-you-can-eat candy for team members and much more.

French oral and writing skills requiered


Develop new applications to meet the future needs of the 911 service:

  • Use tomorrow's technologies (Elastic Stack, Machine Learning, C# 8 and .Net Core 3.0).
  • 100% RESTful application builds using the asynchronous principles of Async/Await
  • User interface designed in collaboration with users and applying the highest UX/UI standards.
  • Development is done in an agile framework, the candidate must be in accordance with the principles of the "Daily Scrum", "Code Review", "Unit Tests", "Continuous Deployment", etc.

Technical Expertise

  • Extensive experience in C# and platform programming.
  • Excellent knowledge of distributed systems, multithreaded and real-time applications.
  • Good understanding of the "SOLID" principles and particular attention to code quality.
  • Critical eye for software design and development.


  • Have an interest in interface development for Windows applications (XAML).
  • Experience with MVVM, TDD and BDD development principles.
  • BACC in Computer Science, Software Engineering, Computer Engineering or other related degrees.

The Ideal Candidate Key Values:

  • Participates in Team Building activities (Défi évasion, Loge corporative Centre Videotron,...).
  • Is team-oriented, open, honest and collaborative.
  • For you, it's more than a job, you have the passion to do a remarkable job.
  • Has strong work ethic and outstanding professionalism, after all, we save lives.
  • Is visionary and optimistic, enthusiastic about creating a promising future for the organization.
Québec Full time
See details Apply now

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Thank you for your interest in Emergensys! We will review your resume and get back to you as quickly as possible. In the mean time, we encourage you to continue to check our career site for opportunities that interest you.